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Holmes and Associates, Inc. provides executive advisory and management consulting support to service providers seeking to transform their organizations, improve performance, and delight customers.  We blend analytical knowledge with hands-on general management and operational management expertise.  We solve problems and manage organization change using best practice frameworks from the worlds of organizational change management, Information Technology, quality, and strategic management. 

Kirk Holmes named to ISO 15504 Enteprise SPICE Advisory Board

January 6, 2012. ROCKVILLE, MARYLAND

Holmes and Associates is pleased to announce that Kirk Holmes, founder and CEO, has been named to the Advisory Board for the the international standardization initiative known as Enterprise SPICE.   Enterprise SPICE is an initiative to establish an integrated, standards-based process assessment model for use with international standard ISO/IEC 15504 ("SPICE").  

It is believed that Enterprise SPICE will help drive innovation, quality, efficiency, and increased effectiveness in all public and private sectors of the global economy.

Clients have included:

  • Internal Revenue Service
  • National Institutes of Health
  • State of Montana
  • U.S. Army
  • Comcast Corporation
  • Time Warner Cable
  • U.S. Department of the Interior
  • AT&T

Stop trying to sell ITIL. Just stop it

on Sat, 03/19/2011 - 04:17

One of the big problems I've seen with IT organizations is a focus on the wrong things.  I am a big proponent of best practice programs.  One of my favorites is the Information Technology Infrastructure Library (ITIL).  ITIL has been around for decades but has been more slowly adopted in the USA than other countries. Unfortunately, there are many people who think it is a panacea and a solution in and of itself.  It is not.